Your data, and how we handle it.
Last updated: July 30, 2026
SafetyPal ("we," "us," "our") is a personal-safety app built by SafetyPal Technologies, based in Lagos, Nigeria. This page explains what information we collect, why, and how we protect it, especially since SafetyPal deals with sensitive things like your live location and emergency contacts.
1. What we collect
- Account info: name, phone number, and email you provide when you sign up.
- Location data: only while you actively use a safety feature (Walk, Ride, Travel, Quick Arm, Find Me, or SOS). We do not track your location in the background outside of an active session.
- Trusted contacts: the names and phone numbers of the people you choose to add to your circle, so we know who to alert.
- Alert & evidence data: audio recordings, photos, and check-in records created when you trigger SOS or an active safety mode, so there's a record if something goes wrong.
- Waitlist emails: if you join our pre-launch waitlist on this website, we store your email address solely to notify you when SafetyPal launches.
2. Why we collect it
Every piece of data we collect exists to make one promise possible: someone you trust knows where you are when it matters. We use your data to:
- Share your live location and status with the contacts you choose, during an active safety session.
- Send SMS or in-app alerts to your contacts if you trigger SOS or miss a scheduled check-in.
- Keep a record of evidence (audio/photos) tied to an emergency, viewable by you and the contacts you notify.
- Operate and improve the app (e.g. diagnosing a failed alert).
3. Who we share it with
We never sell your data. Your location and alert information is shared only with the trusted contacts you personally select, never with advertisers, data brokers, or unrelated third parties.
We do use trusted service providers to operate the app, including:
- Supabase: our database and backend infrastructure.
- Termii: our SMS provider, used to deliver alert messages to your contacts.
These providers process data on our behalf under their own security obligations and do not use your data for their own purposes.
4. How long we keep it
Location and trip data is retained only as long as needed to support an active or recently-completed safety session. SOS evidence (audio/photos) is retained for a limited period to preserve a record in case it's needed, after which it is deleted. You can request deletion of your account and associated data at any time.
5. Your rights
- You control who is in your trusted circle and can remove a contact at any time.
- You can request a copy of your data or ask us to delete your account by emailing support@safetypal.co.
- You can unsubscribe from waitlist emails at any time.
6. Security
We use industry-standard encryption and access controls to protect your data, and we restrict access to sensitive information (like live location and evidence) to you and the contacts you explicitly choose.
7. Children
SafetyPal is not directed at children under 13. If you believe a child has provided us data without parental consent, contact us and we will remove it.
8. Changes to this policy
We may update this policy as SafetyPal evolves. We'll post the updated version here with a new "last updated" date.
9. Contact us
Questions about this policy or your data? Email support@safetypal.co.